Lifetime Happiness Guarantee

Survivor Filter provides a Lifetime Replacement Warranty against manufacturing defects on purchases*

Register your product

Please fill out the form below to register your product into our Lifetime Warranty Program

File a Warranty Claim

If your Survivor Filter is or becomes defective through no fault of your own, Survivor Filter provides a lifetime replacement warranty* against manufacturing defects. Please follow the steps below-

  • Step 1: Troubleshoot the problem

    Follow our how-to videos to see if it resolves the issue: WATCH HOW-TO VIDEOS

  • Step 2: File a claim

    • Register your product into our Warranty Program using the form above
    • Contact our team by phone at 1-888-602-6367  or e-mail us
    • Our team will get back to you within 1 business day or less

*Survivor Filter products is warranted to be free of manufacturing defects. If there is any defect, please contact us for a free replacement of any defective product or component. Product must at all times only be used, cleaned and maintained in accordance with the Instruction Manual. Sole liability of Survivor Filter Inc. is to replace any defective product or component at no charge to the customer.


We reserve the right to refuse replacement for products which are returned prior to approval, which are damaged or inoperative due to reasons other than manufacturing defect, improper packaging, weather, improper cleaning or storage, and purchased from unauthorized third-party sellers.